All L.O.W. brand Step & Repeat Backdrop products are covered by our 1-month limited warranty against workman defect (from the date of purchase). Warranty only covers what L.O.W. considered a product defect. L.O.W. reserves the final right to grant warranty approval. Cases will not be approved for misuse, neglect, or user error. Approved warranty cases will be issued a replacement unit.
- If your product is broken or defective please fill out our Warranty Form.
If you have any additional questions about our Step & Repeat Backdrop warranty give us a call at (866) 586-3888 Monday to Friday: 7:30 am - 5:00 pm PST or reach out to us via email SUPPORT@LOOKOURWAY.COM.