All L.O.W. brand pop-up Canopy Tent Frames are covered by our 1-year limited warranty against workman defect (from the date of purchase). Warranty only covers L.O.W. considered a product defect. L.O.W. reserves the final right to grant warranty approval. The user is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, water damage, or user error. Approved warranty cases will be issued a replacement unit.
- If your product is broken or defective please fill out our Warranty Form.
If you have any additional questions about our Canopy Tent Frame give us a call at (866) 586-3888 Monday to Friday: 7:30 am - 5:00 pm PST or reach out to us via email SUPPORT@LOOKOURWAY.COM.